Shipping and Delivery
Shipping and Delivery
At Aura Bela, we are committed to delivering your wellness products safely and efficiently. Please review our shipping policy below.
Processing Time
Orders are processed within 1-3 business days (Monday to Friday, excluding UK bank holidays). You will receive an email confirmation once your order has been dispatched, including tracking information.
Delivery Timeframe
United Kingdom: 3-7 business days
Europe: 7-14 business days
Rest of World: 10-21 business days
Please note that delivery times are estimates and may vary depending on your location and customs clearance for international orders.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. You can track your parcel in real-time using our Order Tracking page.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order weight. We offer:
- Free Standard Shipping on UK orders over £50
- Competitive international shipping rates
Customs and Import Duties
For orders shipped outside the United Kingdom, customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in our product prices or shipping costs and must be paid by the recipient upon delivery.
Delivery Issues
If your order has not arrived within the estimated timeframe, please contact us at support@aurabelashop.com and we will investigate immediately.
Aura Bela - Delivering wellness to your door.